Shipping policy

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Shipping information can be updated or changed within 24 Hours after the order has been completed.

All shipments returned to us due to an incomplete/invalid shipping address are subject to a return shipping fee. Nova Fitness is not responsible for return-to-sender fees. As a precaution, please make sure that all information under shipping is correct before finalizing your order.

Once your order has been shipped, you will receive an email with a tracking number. You can use that number to track your package through the corresponding courier service.

Orders typically take between 24 and 48 hours to be processed. Please allow three to seven (3-7) business days for orders to be shipped. Weekends and holidays are excluded from processing and shipping times, so please account for non-business days when placing your order. 

NOTE: Orders placed after 5 PM on FRIDAY will NOT be processed until THE FOLLOWING MONDAY.

Courier deliverers can take between three and ten (3-7) business days.

We are not responsible for any lost or stolen packages. If you are having trouble tracking your package with the tracking number we provide, please contact us and we will direct you to the correct courier service.

SHIPPING TO MULTIPLE LOCATIONS
Unfortunately, we cannot split an order and ship to multiple locations. If you wish to send items to different locations, you will need to place a separate order for each shipping address.

Nova Fitness is dedicated to keeping your shopping experience simple and affordable!